How a Social Media Makeover Helped a Small Business Drive a 110 percent Increase in Sales

How a Social Media Makeover Helped a Small Business Drive a 110 percent Increase in Sales

How a Social Media Makeover Helped a Small Business Drive a 110% Increase in Sales

Our suite of social media tools is built to simplify your marketing, accelerate your sales, and streamline your customer service

What makes us an industry leader

As the world’s first social media management platform, {TFS[BS]} social marketing has been on the pulse of how people use social media for over a decade. And, over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. At the forefront of social innovation, we put social media to work in every corner of every organization, from the smallest business to the largest enterprise.


Right now we’re focused on three things.

Social marketing

Create, schedule, publish, and manage your content and ad campaigns across social networks from a single dashboard. We help maximize the impact of your social marketing by providing real-time insights, so you can focus on other areas of your business.

Social commerce

By combining the power of conversational AI with the human touch of your team, our customer messaging platform delivers exceptional customer experiences at scale.

Social customer care

Meet your customers where they are at on social. View and manage all of your customer conversations in one dashboard, providing service that’s seamless and personal.

What we do differently

Our research reports and certifications are trusted by hundreds of thousands of marketers to help inform real business decisions with confidence.